This one-day workshop has been prepared for the benefit of new and existing business people who do not have a sales background. It offers an overview of the sales process - from initial prospecting to closure. It also underlines the importance of gaining a full understanding of the customer’s requirements.

Topics covered include:

- prospecting confidently
- developing an approach
- winning the customer’s confidence
- determining the needs of the customer
- identifying the sales opportunity
- making presentations and pitching
- handling objections

- winning the business

- closing the sale
- dealing with rejection

To find out more, call 020 7460 5050 or email us.